Your systems shouldn’t be what’s holding your team back.

When things feel slow, messy, or just off—it’s rarely because people aren’t trying hard enough.
It’s because the tools, processes, and priorities aren’t lined up. Shea Consulting was built to fix that.

We believe no team should be held back by broken systems or bloated processes.

Technology should serve business outcomes—not the other way around. We make sure your systems reflect the business you’re building so your team can move forward with purpose.

What sets us apart


Clarity Over Chaos

Progress stalls when no one’s quite sure what’s wrong or what to do next. We help uncover the root causes behind messy systems and process breakdowns, then build a clear, practical path forward. No jargon. No fluff.

Outcome-Focused Strategy

Everything we do is rooted in real business outcomes. Whether we’re diagnosing pain points or building a roadmap, the goal is always the same: make your systems work for your people—and your growth.

Embedded Leadership

We don’t just hand over a strategy—we roll up our sleeves alongside your team. That means mentoring, facilitating alignment, and helping people make smarter decisions with more confidence.

 

Brian Shea

Executive Systems Advisor

Brian Shea is a strategic systems advisor and the founder of Shea Consulting.For nearly two decades, he’s helped companies fix and align the customer-facing systems that support sales, marketing, and operations. With a background in technical architecture and over 10 years of deep Salesforce experience, Brian brings a rare combination of strategic insight and hands-on expertise.

Brian lives in Massachusetts with his family and is a former Chair of the Board of the First Unitarian Church of Worcester.


 

Jen Nordquest

Client Concierge, Operations Manager

Jen Nordquest is Client Concierge and Operations Manager at Shea Consulting. Her focus is on client onboarding and success, as well as ensuring operations run effectively. Jen has a background in Organizational Development and Human Resources and prides herself in providing white glove service to exceed clients’ needs. She considers herself a ‘chaos-coordinator’ and loves getting business owners back to what they love and keeping them exceptionally organized.

Jen currently lives in coastal Virginia but has been transplanted all over the south during her husband’s career in the Air Force.